An error occurred while preparing the update. Failed to personalize the software update. Please try again Print

Apple, Mac, M1, Personalize, Big Sur
0

If the client receives a message that reads "If you get a personalization error" when reinstalling macOS on your Mac with M1 chip

The following will provide a guide on how to complete the reinstallation of Big Sur,

https://support.apple.com/en-us/HT211983

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